When do you hold the bus?

The great football coach John Madden was once asked whether or not he would tolerate a player like Terrell Owens on his team. Owens was both one of the most talented players in the game and one of the biggest jerks. Madden answered: “If you hold the bus for everyone on the team, then you’ll be so late that you’ll miss the game, so you can’t do that. The bus must leave on time. However, sometimes you’ll have a player that’s so good that you hold the bus for him, but only him.”


Phil Jackson, the basketball coach who has won the most NBA championships, was once asked about his famously flakey superstar Dennis Rodman: “Since Dennis Rodman is allowed to miss practice, does this mean other star players like Michael Jordan and Scottie Pippen can miss practice too?” Jackson replied: “Of course not. There is only room for one Dennis Rodman on this team. In fact, you really can only have a very few Dennis Rodmans in society as a whole; otherwise, we would degenerate into anarchy.”


You may find yourself with an employee who fits one of the above descriptions, but nonetheless makes a massive positive contribution to the company. You may decide that you will personally mitigate the employee’s negative attributes and keep them from polluting the overall company culture. That’s fine, but remember: you can only hold the bus for her.

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